Staff & Custodians


Since we began operations in 2007 Email a Prisoner has become a vital tool for family and friends to maintain strong family ties. We complement the current methods of prisoner communication whilst respecting the security arrangements necessary in the transferring of prisoner communication / data.

In November 2009 we received a positive evaluation from NOMS (National Offender Management Service) and currently we operate in over 120 establishments covering all categories of prisons. Click
here to view summary report.

After the 'user' has registered on our website, created their account and completed their profile they can now set-up the recipients details to begin sending emailed messages. Once the messages are sent our software encrypts and reformats before re-directing to the prison of choice usually, within minutes. Once received in the prison (via a secure encrypted file) they can be printed in one-go, processed in the usual manner for the establishments and given to the prisoners with the rest of the daily correspondence.

There are no envelopes to search, security is enhanced, and messages can quickly be processed as there is no dodgy hand writing to read. This alone assists the whole processing procedures and we know from experience this leads to time saving during the whole processing procedure.

We have a complete comprehensive audit trail and our security checks are deemed satisfactory to all concerned parties. In fact are checks are more stringent than the current arrangements already in use.

As mentioned, this is a totally free service and our only requirement is for a dedicated functional mailbox, that's it. We supply all consumables, posters for public and non-public areas, flyers to relay our service and envelopes for the printed messages. We'll even supply the ink and paper to print the messages.

Up and down the country Security Departments and OSG's have commented on the simplicity but effectiveness of our service. We are so confident in our service that we will happily put you in touch with establishments already benefitting from our 'FREE' Email to Prisoner Service and our new payment service. Click
here for prison quotes.